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Get Started by choosing the right form for you.

Need some help choosing? See our FAQ below.

  • "Already on the NDIS" is for people who already have an active NDIS plan, previously had a plan, or are arranging supports for someone who is already NDIS-approved.

    "Need Help Accessing NDIS" is for people who are not yet on the NDIS but want help applying, understanding eligibility, and navigating the process.

    Both forms are open to:

    • People living with disability

    • Family members or carers applying on someone’s behalf

    • Support workers

    • Providers

    • Allied health professionals

    The difference simply helps us understand whether you need immediate support services or assistance getting approved first.

  • Choose "Already on the NDIS" if:

    • You already have an NDIS plan

    • Your plan has recently ended and needs reactivation

    • You’re seeking immediate disability supports

    • You’re a provider or support coordinator referring a participant
       

    Choose "Need Help Accessing NDIS" if:

    • You are not currently on the NDIS

    • You’re unsure if you’re eligible

    • You need help preparing documents and evidence

    • You want guidance through the application process
       

    If you already have funding and need support services - "Already on the NDIS" is best.
    If you need help getting onto the NDIS first - "Need Help Accessing NDIS" is right for you.

  • Both forms take approximately 5 minutes to complete. And 24-48 hours for a response to be sent by us.
     
    The more accurate the information you provide, the faster we can respond and support you.

  • We ask you to complete the correct form so we can:

    • Direct your enquiry to the right team

    • Provide the correct type of support

    • Avoid delays in getting you assistance

    • Empower you with the right guidance from the start

    This helps us support you properly and efficiently.

  • If you’re not sure which option applies to you, that’s completely okay.

    You can:

    • Complete the "Already on the NDIS" form and we will guide you from there, or

    • Submit an enquiry through our Contact Us page and our team will walk you through the process step by step.

    We’re here to make this simple and stress-free for you.

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